We understand that sometimes you may change your mind about an item after purchasing it and unfortunately there are times when customers may want to return their items. We try to make this process as easy as possible. Any unwanted item may be returned for any reason within 14 days of the date of receiving […]
If you have not yet received a shipping confirmation email and would like to cancel your order please send an email quoting your order reference number to firstname.lastname@example.org or contact us. Please note orders cannot be cancelled after dispatch [please see “Returning unwanted goods” below].
If you have received a shipping confirmation email but your package has not arrived as expected please contact our customer services team quoting your order reference number which can be found in your order or shipping confirmation email.
Our customer service team are always happy to help and are available 9am to 5pm from Monday to Friday (excluding public holidays). To contact customer services please visit our Contact Us page.
We want your visit to kodakphones.com to be an enjoyable and satisfying experience. If you’re unsatisfied in any way about the service you’ve received please contact our customer service team with details of the issue.